Request a Demo
  • Platform
    • Donations
    • Campaigns
    • Events
    • eCards
    • CRM
  • Features
  • Integrations
  • Resources
    • Docs
    • Product updates
    • Changelog
  • Company
  • Platform
    • Donations
    • Campaigns
    • Events
    • eCards
    • CRM
  • Features
  • Integrations
  • Resources
    • Docs
    • Product updates
    • Changelog
  • Company
Request a Demo

Getting Started

  • Onboarding

Donations & Payments

  • How to set up a donation form

Crowdfunding Campaigns

  • How to use the P2P signup form
  • How to edit a P2P campaign
  • How to add the P2P signup page on your site.

Events

  • How to Add an Event

E-Cards

  • How to set up an eCard

Fundraising Campaigns

  • How to set up your campaign

Sponsorships

  • How to add a sponsorship item
View Categories

How eCards Appear to Users

3–4 minutes

This guide explains exactly what happens when someone sends an eCard using the LevCharity platform—from filling out the form to what the recipient sees.

How to Send an eCard

When someone wants to send an eCard, here’s what the process looks like:

1. Choose a Card Design #

On the product page, users select the card design they want. A live preview appears on the left, showing the layout—including the top and bottom images, greeting, and message area—so they know exactly how it will look.

2. Add the Sender’s Name #

This is the name that will appear in the message. It shows who made the donation and who is sending the card.

3. Choose When to Send #

Users select the date they want the eCard to be delivered. The system will send it automatically on that chosen date.

4. Enter Recipient Details #

Each recipient needs:

  • Recipient’s Name – The name that will appear on the card.
  • Recipient’s Email – Where the eCard will be delivered.
  • Personal Message – A short, custom message from the sender (up to 160 characters).

5. Add More Recipients (Optional) #

Want to send the same card to more than one person? Click “Add Recipient” to open more fields. Each recipient will receive their own personalized eCard by email.

6. Review the Total Cost #

The price is calculated per recipient. As you add more recipients, the total updates automatically.

7. Submit and Pay #

Once everything is filled out, click Add to Cart, then complete the checkout process. Your eCards will be scheduled and sent on the dates you selected.


What the Recipient Receives #

Each recipient will get an email that includes the eCard directly in the body of the message. It includes:

  • A top banner image
  • A greeting, like “Dear [Recipient]”
  • A message confirming that a donation was made by the sender
  • The 160-character personal message from the sender
  • A closing message (added by your team)
  • A bottom image

How eCards Are Set Up (For Admins) #

Admins create eCard templates when setting up the product in the dashboard. Each template includes:

  • Top and bottom images
  • Greeting, body text, and closing message
  • Optional sender image
  • Text color and background color
  • Card price and currency settings

Once saved, the system automatically builds the form and live preview based on these settings. No additional setup is required.

Was this article helpful?
Still stuck? How can we help?

How can we help?

Updated on April 22, 2025
Table of Contents
  • 1. Choose a Card Design
  • 2. Add the Sender’s Name
  • 3. Choose When to Send
  • 4. Enter Recipient Details
  • 5. Add More Recipients (Optional)
  • 6. Review the Total Cost
  • 7. Submit and Pay
  • What the Recipient Receives
  • How eCards Are Set Up (For Admins)
Join our newsletter

Add your email to stay up to date on features and new releases:

loader

  • Docs
  • Changelog
  • Privacy Policy
  • Terms of Service
  • Cookies Settings
  • Docs
  • Changelog
  • Privacy Policy
  • Terms of Service
  • Cookies Settings