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How to Add an Offline Transaction

1 min read

Offline donations—such as cash, checks, or electronic fund transfers (EFT’s)—can be manually recorded by an admin. These transactions are tied to the appropriate campaign, event, or donation product within the LevCharity system.


Accessing the Offline Transaction Form #

To add an offline donation:

Fill in the required and optional fields as outlined below to fill out the transaction details.

Navigate to Activity > Transactions > Add New

A slide-out form will appear on the right-hand side of your screen


Required Fields #

FieldInstruction
Product TypeSelect the relevant product (e.g., Donation, Event, Campaign, etc.).
CurrencyChoose the appropriate currency (e.g., USD, CAD, etc.).
AmountEnter the donation amount.
Payment MethodSpecify the method used (e.g., Cash, EFT, Check).
First NameEnter the donor’s first name.
Last NameEnter the donor’s last name.
CountrySelect the donor’s country of residence.
EmailProvide the donor’s email address.

These fields must be completed to save the transaction.


Optional Fields #

FieldInstruction
PrefixTitle or salutation (e.g., Mr, Mrs, Dr).
Company NameIf applicable, enter the donor’s company name.
VAT NumberOptional business tax ID.
AddressEnter the full address.
CityEnter city or town name.
Zip / Postal CodeEnter postal code.
PhoneEnter a phone number.
Payment StatusSet the transaction status if needed (e.g., Completed, Pending).
Custom DateIf this is a backdated transaction, set the appropriate date.
NoteAdd any internal notes or context.
Salesforce Opportunity IDOptional field for Salesforce integration.
Salesforce Payment IDOptional field for Salesforce integration.

Saving the Transaction #

Once all required fields are filled out:

It will be automatically associated with the selected product type (Donation, Campaign, Event, etc.)

Click Save

The offline donation will appear in the Payments Activity Log

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Updated on April 22, 2025
How to Add a Contact
Table of Contents
  • Accessing the Offline Transaction Form
    • Required Fields
    • Optional Fields
    • Saving the Transaction
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